Home / Refund and Return Policy
 Refund and Return Policy

This Refund and Return Policy should be read in conjunction with the Terms of Services and Privacy Policy

It is very important to us that you are completely satisfied with your purchase. However, we (Actofit, Oxstren Wearable Technologies Pvt. Ltd.) reserve the right to refuse the returns for items that do not meet mentioned conditions.

 

ORDER CANCELLATION BEFORE SHIPMENT


An Actofit purchaser can cancel an order for upto 2 working days prior to the shipment dispatch date.

Please follow the below steps to initiate order cancellation and refund process.

a. Email support@actofit.com with Your Email used for purchase and your Order ID from the email used during purchase.

b. It will take anytime between 2-5 working days to process your request.

After approval of an order cancellation, the Purchaser will be refunded the amount paid by him.

Approval of Refund is subject to Identification of purchaser and the relevant order.

PRODUCT RETURN AFTER SHIPMENT

An Actofit purchaser can return the product on or before 45 days from date of delivery.

For Returning of merchandise after shipment, please follow below steps to initiate Refund process.

a. Fill up these details over a note and include in the packaging.

Name
rder ID
Date of Delivery
ource of Purchase
PayPal Email ID (required for refunds only in case paid through Indiegogo)