Telehealth platforms
Telehealth That Behaves Like Real Care
Most telehealth products stop at the video call. Care does not. Actofit builds virtual care platforms where intake, triage, consultation, prescription, payment and follow-up are a single continuum, connected to the same record your in-person services use.
- <2s
- median time to connected consult
- 4 channels
- video, audio, chat and async
- 30%+
- no-show reduction with smart reminders
- Multi-region
- low-latency media routing
The full virtual care continuum
A consult is one step in a journey. We build every step around it so patients never fall through a gap between systems.
- Symptom intake and AI-assisted triage before a clinician is booked
- Scheduling with eligibility, capacity and clinician licensing rules
- Consultation over video, audio, chat or asynchronous review
- E-prescribing, orders, referrals, payment and structured follow-up
Clinical-grade real-time infrastructure
Virtual consults fail on bad networks, not bad intentions. We engineer the media path for the conditions patients actually have.
- Adaptive bitrate WebRTC with regional media servers
- Graceful degradation to audio-only and automatic reconnection
- Device and bandwidth pre-flight checks in the waiting room
- Optional recording, transcription and consent capture
Clinician time is the scarce resource
Every minute of documentation is a minute not spent with a patient. Ambient AI writes the first draft; the clinician stays in control of what is signed.
- Ambient documentation producing structured, editable notes
- History, prior results and medications surfaced in-consult
- Coding suggestions with clinician confirmation before submission
- Queue and panel management across multi-site clinician pools
Compliance across borders
Virtual care crosses jurisdictions faster than any other care model. Licensing, consent and data residency are configuration, not code changes.
- Clinician licensing and cross-state or cross-border routing rules
- Jurisdiction-specific consent capture and retention policies
- Regional data residency for recordings and clinical records
- Auditable access logs for every consult artefact
Engineering stack
What this is built on
Higher consult completion
Pre-flight checks and fallbacks keep sessions alive.
Shorter documentation time
Ambient notes cut after-hours charting significantly.
Fewer no-shows
Adaptive reminders and one-tap rescheduling.
Continuity of care
Virtual and in-person encounters share one record.
Questions
Telehealth Platforms — frequently asked
Clinical-grade means the platform is reliable under poor network conditions, keeps an auditable record of every consult, integrates with clinical systems such as EHR and e-prescribing, enforces consent and licensing rules, and protects patient data to HIPAA-ready standards. Consumer video tools meet none of these requirements.
Yes. Consults, notes, orders and prescriptions can write back to your EHR through FHIR or HL7 interfaces, and scheduling can either run in the platform or synchronise bidirectionally with your existing system so clinician calendars stay authoritative.
Yes. Store-and-forward review, secure messaging, photo and document submission and questionnaire-based follow-up are supported alongside live consults, which materially increases clinician throughput for low-acuity cases.
We integrate with regional e-prescribing networks and pharmacy systems, including controlled-substance workflows where the jurisdiction permits them, with drug interaction and allergy checks run before a prescription is signed.
Media is encrypted end to end in transit, recordings are encrypted at rest in the region you nominate, access is role and consult scoped, and every access to a recording or transcript is logged for audit.
Yes. Licensing rules, consent text, language, payment methods and data residency are configured per jurisdiction, so a single platform can operate compliant services across several markets.
Related solutions
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